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Legal Info

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Shipments and returns

Your pack shipment

Our Products are generally dispatched within 2 days after receipt of payment and are shipped via TNT or My Hermes  with a tracking number without signature. If you prefer next day delivery, an additional cost will be applied, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

All items that are returned back to us is to be paid for by the customer and all returned items Must be unopened and in A1 condition.

We charge a 20% re-stocking fee on all returned orders unless the item has been delivered damaged.

Delivery times may vary this is out of our control.